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Komatsu has developed into a international giant over the previous few decades thanks to their expertise and strength in the field of logistics, mining, excavating and construction. Using progressive concepts and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their enhanced production features and progressive design methods, Komatsu has become acknowledged to fabricate the kind of rugged and dependable lift truck that consumers across the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing need for its goods in the North American market. To improve costs and efficiencies, a modern facility was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the foremost suppliers and makers of rugged and modern forklifts these days, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ wishes worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American consumers.
After years of delivering consumer service and maintaining relationships, Komatsu Forklift understands that meeting the customers’ needs is vital. All original product development at Komatsu begins first with the consumer. By welcoming participation and feedback, they are able to establish client wants and expectations then cultivate revolutionary creations and then manufacture to exceed Komatsu Engineering Principles. Assuring consumers that quality is designed from the start and continued through the manufacturing, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design skill and expertise assures that every new piece of equipment will endure in the toughest environments and be able to survive the roughest applications. Adherence to stringent engineering standards permits Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all contribute to superior forklift products. Komatsu Engineering Standards translate the modern and progressive technology used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the necessary requirements for full scale production. This facility can take raw steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the lift trucks are ready to leave the facility and enter the marketplace. Maintaining quality control throughout the duration of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated supplier networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM components on-hand to offer the necessary service required to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated supply center is another option. The web-based K-Link system assists sellers with online components management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. Many world-class companies depend on Komatsu lift trucks in their everyday operations. Nationwide account consumers benefit from an original relationship with Komatsu that enables them to tailor cost-efficient applications in order to increase the customer’s efficiency and profits. Komatsu nationwide account consumers have access to on-line components and service support system and a comprehensive fleet administration program, providing the ability for Komatsu to be their total solution for any forklift concerns.
The efficient and reliable staff members at Komatsu Forklift U.S.A., are dedicated to offering exceptional customer support no matter if it comes in the form of instruction, product sales, aftermarket support, and longterm maintenance. They want to make sure that the client support offered will help their clients satisfy or exceed their company goals while establishing strong working partnerships in the process. Komatsu strives to understand each of their customers’ distinctive methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
